1. General Refund Policy

All sales are final. One Health Care (OHA) maintains a strict no-refund policy for all services, products, subscriptions, and purchases made through our platform. This policy applies to all users, including healthcare providers, patients, and any other parties who utilize our services.

By making a purchase or subscribing to any of our services, you acknowledge and agree that you will not be entitled to a refund under any circumstances.

2. Services Covered by This Policy

This no-refund policy applies to all OHA services including but not limited to:

• Monthly and annual subscription plans
• Premium features and add-ons
• Practice management tools
• Telemedicine platform access
• Consultation fees
• Setup and onboarding services
• Training and support services
• Any other paid services or products offered by OHA

3. Reasons for No-Refund Policy

Our no-refund policy is in place for the following reasons:

• Digital Services: Our services are primarily digital and are made available immediately upon purchase
• Resource Allocation: Once services are activated, we allocate dedicated resources and infrastructure for your account
• Data Processing: Healthcare data processing and storage begin immediately upon service activation
• Compliance Costs: Healthcare compliance and security measures incur immediate costs
• Service Delivery: Our services are delivered in full upon activation and cannot be “returned”

4. Pre-Purchase Considerations

Before making any purchase, we strongly encourage you to:

• Carefully review all service descriptions and features
• Take advantage of any free trials or demo versions available
• Contact our support team with any questions about our services
• Ensure that our services meet your specific needs and requirements
• Review our Terms & Conditions and this Refund Policy thoroughly
• Verify compatibility with your existing systems and workflows

5. Service Cancellation

While we do not offer refunds, you may cancel your subscription at any time to prevent future charges. Please note:

• Cancellation does not result in a refund for the current billing period
• You will continue to have access to services until the end of your current billing cycle
• No partial refunds will be provided for unused portions of subscription periods
• Cancellation must be requested through your account settings or by contacting support

6. Technical Issues and Service Interruptions

In the event of technical issues or service interruptions:

• We will work diligently to resolve any technical problems as quickly as possible
• Service credits may be provided at our sole discretion for extended outages
• No refunds will be provided for temporary service interruptions
• We maintain service level agreements as outlined in our Terms & Conditions

7. Billing Disputes

If you believe you have been charged in error:

• Contact our billing department immediately
• Provide detailed information about the disputed charge
• We will investigate all legitimate billing disputes
• Corrections will be made for verified billing errors
• However, this does not constitute a refund policy change

8. Account Termination

If OHA terminates your account for violation of our Terms & Conditions:

• No refunds will be provided for remaining subscription periods
• All payments made are forfeited
• Access to services will be immediately revoked
• This policy applies regardless of the reason for termination

9. Legal Compliance

This refund policy is designed to comply with applicable laws. In jurisdictions where no-refund policies may be limited by law, this policy will be interpreted and applied to the maximum extent permitted by local regulations.

10. Exceptions

There are NO EXCEPTIONS to this refund policy. Circumstances that do not qualify for refunds include but are not limited to:

• Change of mind or business needs
• Failure to use the service
• Dissatisfaction with service features
• Technical difficulties on the user's end
• Business closure or changes
• Staff changes or departures
• Competitive service offerings
• Economic hardship or financial difficulties

11. Alternative Solutions

Instead of refunds, we offer:

• Comprehensive customer support to help resolve issues
• Training resources and documentation
• Account management assistance
• Service customization options (where available)
• Migration assistance for service transitions

12. Policy Updates

OHA reserves the right to update this refund policy at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after policy changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this refund policy or need assistance with our services, please contact us: